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Family’s annual update
Welcome to the spring edition of our ezine. We are delighted to have been named the only ‘Co-regulation Champion’ in the west midlands by the Tenant Services Authority (TSA) for our work involving residents in the scrutiny of Family Housing. You can read about the work we have done to empower our residents and watch our vodcast where residents talk about their experiences. Also in this edition we welcome three new board members, we report back on our Green Doctors project which is helping reduce fuel poverty and there is more development news. |
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Family uses funding model to secure 24-home development
Building has started at a 24-home development in Smethwick thanks to a unique funding model, which has allowed us to access investment from the Homes and Communities Agency (HCA).
Read more...
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Family is named co-regulatory champion
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Family Housing has been recognised as a 'Co-regulation Champion' by the Tenant Services Authority (TSA) for its work to |
involve residents in what we do.
In January the TSA named ten champions from across the country, with Family being the only organisation based in the west midlands and the smallest organisation to be awarded.
As a co-regulation champion we are now sharing our experiences to demonstrate how co-regulation can make a real difference to service delivery to other housing providers and residents.
To show how we have achieved this level of success with residents, we have produced a leaflet and a vodcast.
We are also hosting learning lunches for housing providers, residents and stakeholders to communicate our best practice and learning points.
Read more... |
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Family welcomes new
board members
Three new board members have joined Family, bringing a wealth of experience in finance and business development to benefit the organisation.
Read more...
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Energy-saving project hailed
as a success
An energy-saving project in Birmingham to help people facing fuel poverty has been hailed a success after the majority of households successfully saved energy and money on their fuel bills, according to the interim evaluation of the project.
Read more...
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Employment boost for young people in the city
Another 14 people aged under 25 have been given a helping hand back onto the career ladder, thanks to Family Housing.
Read more...
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Family residents ring the changes
Family Housing Association has renewed its contract with Solihull Community Housing (SCH) to manage its customer contact centre in a two-year contract.
Read more...
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Bordesley House, 44/46 Coventry Road, Birmingham B10 0RX
Tel: 0121 766 1100 Fax: 0121 766 5115
Email: post@family-housing.co.uk.
Family is a charity (No. 16763R) registered in England under the Industrial & Provident Societies Act 1965-1978 and under the Housing Associations Act 1985 (No. LH 0713).
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