If you have any concerns about paying your rent you must contact us as soon as possible, so we can help you. Anything you discuss with us will remain confidential. To fulfil your tenancy obligations with Family, you must pay your rent. Failure to do so could result in you losing your home.

You can phone us directly on 0121 766 1100 or you can speak to our confidential money advisor from Trinity Housing Resource Centre who is based at our office three days a week. You can also contact the Trinity Office directly.

To contact the Trinity Advisor at our office:
Please call 0121 766 1100 (Monday 9am-5pm, Tuesday 9.30am-5pm, Wednesday 9.30am-5pm).

To contact the Trinity Housing Resource Centre directly:
Please call 0121 554 8745.
Address: 173A Lozells Road, Lozells, Birmingham B19 1RN
E-mail: trinity.office@tiscali.co.uk

Please see our useful contacts for additional help and information on welfare benefits and money advice.