Please click on the organisation names below to directly access their website.

Money, debt and benefit advice:

http://www.dwp.gov.uk/ - Department of Work and Pensions
www.citizensadvice.org.uk - Citizens Advice Bureau
Birmingham City Council - Benefit service: Tel 0121 464 7000
Birmingham City Council - Council Tax: Tel 0121 303 1113
www.trinityhrc.org.uk - Trinity Housing Resource Centre

JobCentre Online - Information and services for jobs

Shelter – A national homeless charity

Domestic abuse and emotional advice and support

www.bswaid.org - (Tel Freephone 0800 0732 606 or local 0121 685 8550) Birmingham and Solihull Women's Aid / Refuge Accommodation.
www.nationaldomesticviolencehelpline.org.uk - Free 24 hour National Domestic Violence Helpline. Tel 0808 2000 247
www.broken-rainbow.org.uk - Support for lesbian, gay, bi-sexual and transgender. Tel 0300 999 5428.
www.mensadviceline.org.uk - Advice and support for men in abusive relationships. Tel 0808 801 0327.
www.childline.org.uk - Free and confidential helpline for children and young adults in the UK. Tel 0800 1111.
www.samaritans.org - confidential emotional support 24 hours a day. Tel. 08457 90 90 90.
www.counselling-directory.org.uk - confidential counselling support network. Tel 0844 8030 240

Partners, contractors and key service providers:

Birmingham Home Choice
Birmingham City Council
Sandwell Metropolitan Borough Council
HACT - The housing action charity
Trustmark - Directory of local, trustworthy tradesmen for repairs that are not Family Housing's responsibility.

Social Housing Official Bodies:

Communities and Local Government – Government Department

Tenant Services Authority (TSA) – Regulatory body for housing

Independent Housing Ombudsman – Dispute resolution service

National Housing Federation – Trade body for social housing providers