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  Please complete the following form to login and access your rent account details and rent statement.

Unique resident reference
 
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  Please click here for contact details if you do not have your unique reference number and secure password.


Getting to Know You – Notice for Family Housing residents

We know that all our customers are different and have different needs, therefore the more information we have about our customers, the better we can shape our services.

To gain information about our customers needs, we have published a form called ‘Getting to Know You’. If you are a Family Housing resident and have not already completed this form, please download and print the form by clicking the link below. Please complete the form and return to us by FREEPOST at:-

Family Housing Association (Birmingham) Ltd
FREEPOST BM 6027
Birmingham
B10 0RX

Getting to Know You form


  Rent account
  - Rent Arrears
  - How rent is calculated
  - Direct Debit form
  - Make a Payment
  - How Family Housing can help
  - Budget Planner
 
  Residents Handbook
  Service 1st - Our Service Standards
  Customer 1st - Resident Involvement
  Family 1st Class
  Tenancy support
  Home contents insurance
  Mutual exchange
  Transfers
  Moving on
  Compliments & Complaints