Translation services available with The BigWord
 
Apply for housingPay my rentReport a repairCompliments & Complaints
Home
Family 1st Class
 

Family 1st Class - Resident Reward Scheme


 

Family 1st Class values loyal customers who maintain the terms of their tenancy such as paying rent in full and on time, looking after their property and not causing a nuisance to their neighbours.

If residents are maintaining their tenancy then they are entitled to a range of incentives and benefits, which have been developed in consultation with residents.

The aim of the scheme is to build a better relationship with our customers offering an enhanced level of service to members.

Please click on the options below or in the menu opposite for further details on:
Who can be a member
Benefits of membership

 


  Rent account
  Residents Handbook
  Service 1st - Our Service Standards
  Customer 1st - Resident Involvement
  Family 1st Class
  - Who can be a member?
  - MembershipBenefits
 
  Tenancy support
  Home contents insurance
  Mutual exchange
  Transfers
  Moving on
  Compliments & Complaints